APPLICATION AND USE OF ARTIFICIAL INTELLIGENCE (AI) FOR EFFECTIVE LIBRARY SERVICE DELIVERY IN FEDERAL UNIVERSITY LIBRARIES IN NIGERIA

Abstract

Artificial Intelligence (AI) is now applied with evidence in almost all aspects of disciplines, in the institutions of learning, health care services, the innovation in economic development as well as in the University library for efficiency and effectiveness. This study focused on the application and use of artificial intelligence (AI) for effective library services delivery in University libraries in Nigeria. (It was centered on how, and which areas in the University library that artificial intelligence (AI) is applied). It was found that artificial intelligence has different component such as the expert system, pattern recognition, natural language processing, as well robotics, and these different components of AI can be applied in Nigeria Academic libraries. For example, they could be applied in the area of acquisition of library materials, cataloguing, classification and indexing. Literature surveyed equally revealed that there are many is an example of artificial intelligence such as robotics, expert system, natural language and so on with advantages that could revolutionize service delivery in University libraries. Nigerian University libraries could use artificial intelligence in its operations conveniently. There are also the challenges that pose some barriers which should be looked into in order to ensure that Artificial Intelligence efficiency, effectiveness and quality University library service delivery is achieved.