ASSESSING THE QUALITY MANAGEMENT PRACTICES (QMP) AFFECTING BUILDING PROJECTS DELIVERY IN NIGERIA: A LITERATURE REVIEW APPROACH (2019 – 2023)

Abstract

The issue of Quality Management Practices (QMP) in the Nigerian construction industry remains integral to the better performances required in delivery of construction projects. This is due to the need to avoid defects, reworks and its attendant effect and cost on the construction organizations and construction professionals undertaken the delivery of projects. As a result, this study undertakes a review of QMP affecting building project delivery in Nigeria between 2019 and 2023. The outcome suggests that the topmost factors affecting the QMP encompass customer focus, process improvement, continuous improvement, conformance, and durability. This study recommended that the implementation phase of the project should include the adoption of effective measures for total quality management, as there should be ongoing evaluation of contractors and their organizations to assess their adherence to quality standards set by regulatory bodies and government agencies. This is necessary to reduce the occurrence of building defects, avoidance of reworks and possible collapse.