THE IMPACT OF REWARD SYSTEM ON THE MOTIVATION OF WORKERS (A CASE STUDY OF NATIONAL ORIE'NTATION AGENCY NIGER

Abstract

v ACKNOWLEDGEMENT To God be the honour and glory for his grace which enable me to have the courage and ability to complete this research work successfully AI-hamdulillah. My sincere appreciation goes to the H.O.D who is also my Supervisor Dr. S.K. Tswanya who inspite of his crowded schedules, took pains to read through the manuscript making helpful comments and valuable criticism about my presentation and organization of materials and the project Co-ordinator Dr. (Mrs) G.A.C Okoli. I must also use this opportunity to thank all the lecturers in the department of General Studies, particularly Mall. Mohammed Ashafa, Mall. Hakimi Danladi, Dr. Otis and Mr. Charles 8arje for their valuable contributions. I am indebted to my parents for the education offered me and to my husband Alhaji Mohammed Shafii Dangana for all his kind words and supports during the period of this work. I must not forget the Management and staff of the Directorate of National Orientation Agency Niger, especially the State Director, Danladi Umar Abdul-Hameed and His able Assistant Alh. Mohammed Ali, friends and course mates like Mall. Shuiabu Adamu, Mall. Sani Ahmad 8ala, Mall. Ahmed Usman, Alhaji Haruna Aliyu, Mall. Ali G. Sadeeq, Mr. Mike ED.A Imeh, Janet Zhiri etc for their cooperation and encouragement. May Allah (S.W) reward you abundantly Ameen. Above all Mohammed B. Adamu for sparing his time and typed out this project work, I say thank you. VI ABSTRACT This project seeks to highlight the Impact of Reward System on the Motivation of Workers using National Orientation Agency as a Case Study. The objective of the study include to find out the following: The degree of reward system in the organization and appraise the areas of failures and · weaknesses; the influence of reward system on workers attitude and their jobs; flow on how reward can lead to effective organization management and to. highlight the advantages of effective reward on the motivation of workers. These lead to the use of data collected from both primary and secondary sources in the form of questionnaires and personal interviews and · the review of related literatures respectively. A total of 18 questions were asked in all with 140 questionnaires administered and 119 retrieved representing 85% of the population sample. Information collected from respondents were presented, interpreted and analyzed based on the use of percentages and simple T -test and the findings of the researcher evidenced that the workers were generally dissatisfied with the organization reward system. The reason for this was basically built on the poor allocation of fund from the federation account and inability to carry out or execute programmes, despite the strong bond that exists between it and the staff which has pace for striving towards corporate goals. Thus, the researcher has recommended among others; that for the Agency to improve on her performances, it should not only be concerned with the salaries and wages of workers alone but should also be concerned with other incentives that will motivate them to performance as evidence by the scientific management approach with Fredrick W. Taylor the father of scientific management and above all the management should liaise with those of similar organization and design a way out on the issue of adequate and timely allocation of fund from the federation account since this is the basis of its activities.